Products FAQ's

Hair Care FAQ's

  • Which products help with length retention and maintaining moisture for my hair? Our Herbal infused Hair Growth Oil & Hair & Scalp Conditioning Balms.

 

  • How long does it take for NVY's hair products to work? The goal is to be consistent with using our hair products and taking care of your body inside and out. We recommend that you use our hair products 3 to 4 times a week in order to see results.

 

  • Why does NVY use infused oils in their products? Infused oils are chalk-full of natural, healing, strengthening, and anti-septic properties. We infuse all of our oils in-house and then we add those infused oils to many of our products. The infusion process can take up to 4 weeks to 4 months to complete.

 

  • Can I use your hair products if I do not have natural hair? Yes. Our hair products can be used on all hair types. As with any hair product, you will need to determine how much of the product you should use. I always say, "A little dab with do yah." 

 

  • Are NVY's hair products all natural? Yes. Our hair products are all natural. We added no parabens, sulphates, colorants, lanolin, or chemicals to our hair products. We want to provide our customers with hair care products that are all natural. 

 

  • Does NVY's hair products have preservatives? No. We do not add preservatives to our hair care products. It is very important that you keep our hair products away from water. If our hair products comes in contact with water, they will grow mold. Be sure that your hands are dry before placing our hair products on your hands. 

 

  • How should I store my hair products? Since our hair products do not have preservatives, they will need to be stored in a cool, dry place. We recommend that you do not store our hair products in your restroom.

 

  • My Hair Balm has beads in it. What do I do? When you receive your hair balm, it may have developed small beads. This happens when the beeswax, butter, and oils began to separate. Especially, since our hair balms are all natural and we do not add chemical emulsifiers. The beading of this product does not effect the performance in any way. Once your fingertips come in contact with the hair balm, it will immediately start to melt. Then, you can apply the balm to your hair.

 

 

Beard Care FAQ's

  • My Beard Balm has beads in it. What do I do? Your beard balm may have developed small beads. This happens when the beeswax, butter, and oils began to separate. This does not effect the performance of the beard balm in any way. Once your fingertips come in contact with the beard balm, it will immediately start to melt. Then, you can apply the balm to your beard.

 

  • Does NVY's beard care products have preservatives? No. We do not add preservatives to our beard products. It is very important that you keep our beard products away from water. If our hair products comes in contact with water, they will grow mold. Be sure that your hands are dry before placing our hair products on your hands. 

 

  • How should I store my beard balm products? Since our beard balm products do not have preservatives, they will need to be stored in a cool, dry place. We recommend that you do not store our hair products in your restroom.

 

 

Healing Salve's FAQ's

  • How should a nursing mother use NVY's Healing Salves? Nursing mothers should thoroughly cleanse their nipples before breastfeeding. This will ensure that your child does not ingest the salve. Then, reapply the salve after breastfeeding. 

 

  • Can nursing mother's use the Lavender Healing Salve to help keep their nipples moisturized? We recommend that nursing mothers, babies, toddlers, and young children not use our Lavender Healing Salves. Essential oils can cause irritation. Use our Unscented Healing Salves instead. 

 

  • Does NVY's healing salves have preservatives? No. We do not add preservatives to our healing salves. It is very important that you keep our healing salves away from water. If our salves comes in contact with water, they will grow mold. Be sure that your hands are dry before placing our hair products on your hands. 

 

  • How should I store my healing salve products? Since our healing salves do not have preservatives, they will need to be stored in a cool, dry place. We recommend that you do not store our hair products in your restroom.

 

 

whipped Shea Butter FAQ's

  • If I purchase whipped Shea Body Butter when it is hot outside, will it melt in the container? Yes. Please keep in mind that when our shea butter is shipped, it tends to either melt or deflate due to the weather. The melting of the shea butter does not change the effectiveness or quality of this product. It is still safe to use.

 

  • Does NVY's whipped Shea Body Butters have preservatives? No. We do not add preservatives to our whipped butters. It is very important that you keep our whipped butters products away from water. If our whipped butters comes in contact with water, they will grow mold. Be sure that your hands are dry before placing our hair products on your hands.